Privacy Policy
I. Introduction
Welcome to use the services of Lumiquest Trade INC! We deeply understand the importance of your privacy. This privacy policy aims to clearly explain how we collect, use, store, share, and protect your personal information. Please carefully read this policy before using our services.
II. Information Collection
(I) Registration and Account Information
Required Information: When you register, we collect information such as your name, email address, username, and password. These are used to create and manage your account, ensuring that you can use our services normally.
Optional Information: You can choose to provide information such as contact details, personal profile, and interest preferences to complete your personal information. We will decide whether to collect it according to your choice.
(II) Service Usage Information
Browsing and Operation Records: When you use our services, we record the pages you visit, the links you click, and the operation time, etc., to optimize your service experience. For example, we provide personalized recommendations based on your browsing history.
Device and Network Information: We collect your device model, operating system, browser type, IP address, etc., to ensure service security, analyze service usage, and adapt to different devices.
(III) Transaction and Order Information
If the service involves transactions, we collect order details, including information about purchased goods/services, payment amount, payment method, shipping address, etc., to process orders, deliver goods/services, and provide after - sales support.
III. Information Use
(I) Service Provision
We use the collected information to provide, maintain, and improve our services, including but not limited to account management, content display, transaction processing, and problem - solving.
(II) Personalized Services
Based on your information, we customize personalized experiences for you, such as personalized product/service recommendations and customized interface displays, to enhance your satisfaction with using our services.
(III) Data Analysis and Research
We analyze the information to understand user behavior and needs, which is used for service optimization, new product/service development, and market research, so as to improve service quality and competitiveness.
(IV) Legal Compliance and Security Protection
We use the information to comply with laws and regulations and protect the legitimate rights and interests of our services, users, and the company, such as preventing fraud, responding to legal procedures, and ensuring system security.
IV. Information Sharing and Disclosure
(I) Third - Party Service Providers
To provide services, we may share information with third - party service providers, such as logistics and distribution companies, payment institutions, and data analysis companies. The sharing is only within the necessary scope, and we require third - parties to abide by strict confidentiality obligations.
(II) Legal Requirements and Protection of Rights and Interests
When required by law or to protect the rights and interests of the company, users, and service security, we may disclose your information, such as responding to court summonses, government investigations, or preventing fraud and protecting personal safety.
(III) Other Sharing Situations
With your explicit consent, we can share information in the manner and within the scope you agree to. For example, when participating in joint marketing activities, we share some information with partners.
V. Information Storage and Protection
(I) Storage Location
We store your information in [specific storage location, such as the company's server, cloud storage, etc.], ensuring compliance with relevant data storage regulations.
(II) Storage Period
The storage period of information is determined according to service requirements, legal requirements, and business necessity. After the expiration of the period, the information will be deleted or anonymized as required.
(III) Security Measures
We adopt technical and management measures to protect information security, such as data encryption, access control, firewall settings, and regular security audits, to prevent information leakage, tampering, or loss.
VI. User Rights
(I) Right of Access
You have the right to access the personal information we hold about you. You can query and obtain it through methods such as the account settings page or by contacting customer service.
(II) Right of Correction
If you find that the information is inaccurate or incomplete, you can request correction. Submit a correction request through our online customer service, and we will verify and process it in a timely manner.
(III) Right of Deletion
Under circumstances compliant with laws and regulations and specific situations, you have the right to request the deletion of your information. For example, when the service ends and the information is no longer needed, you can apply for deletion through our online customer service.
(IV) Right to Withdraw Consent
If the information processing is based on your consent, you have the right to withdraw your consent at any time. The withdrawal does not affect the legality of the previous processing based on your consent. You can withdraw it by contacting our online customer service.
(V) Right of Complaint
If you have questions, comments, or complaints about the implementation of the privacy policy or information processing, you can contact us through [customer service email, phone number, online feedback channel, etc, and we will handle and reply in a timely manner.
VII. Policy Changes
We may modify the privacy policy due to business changes, updates in laws and regulations, etc. The changes will be announced onlumiquestbiz.com. Continuing to use the service after the changes take effect means that you accept the new policy.
VIII. Contact Us
If you have any questions regarding the privacy policy, you can contact us in the following ways:
- Customer Service Email: [email protected]
- Customer Service Phone Number: +1 6613324597
- Mailing Address: 1312 17th Street, Suite 1265, Denver, CO 80202, US